There is no excerpt because this is a protected post.
UX + accessibility
Protected: Dow Jones Market Data
There is no excerpt because this is a protected post.
Protected: MarketWatch mobile app
There is no excerpt because this is a protected post.
Protected: Barron’s mobile app
There is no excerpt because this is a protected post.
Greene Hill Food Co-op
tl;dr Redesigned check-in kiosk To enter the store to shop, members must authenticate at the check-in kiosk. As a worker-owned co-op, this was always a low-fidelity solution in both hardware and software, and over time the pain points piled up. Error messages were unclear, design cruft built up and didn’t match brand, and the physical […]
IRS Direct File
In less than a year, we turned a memo into a highly anticipated product with exemplary accessibility.
Unemployment insurance
Modernized unemployment insurance applications for all states, leading to a drastic reduction in time for applicants to submit