I’m leading design and research for Truss with the Department of Labor to deliver a pilot project to transform the unemployment insurance (UI) experience. We also partnered with the United States Digital Service (USDS) for this effort. My work involved early discovery and framing, low to high fidelity mockups, primary generative and evaluative research, reviewing […]
I led research for a $4.5M DevSecOps contract at the Centers for Medicare and Medicaid Services (CMS). This allowed four critical infrastructure teams to increase adoption of devops tools and processes, better monitor their policy compliance, and respond faster to issues that previously took them much longer (if at all) to respond to. I also […]
I led research for and co-designed critical new functionality to the Department of Energy’s Systems Biology Knowledgebase (KBase), allowing biologists and bioinformaticians in national labs, universities, and companies to better analyze data for genomics and bioenergy research, especially for metagenome analysis. Truss was hired primarily to improve product management, design, and agile software development best […]
When COVID-19 closures started in early 2020, San Francisco was unable to accommodate emergency construction for housing. In just four weeks, we put their building permitting process online! My fellow Trussels Liz Lin, Namibia Torres, Carla Silvey, Jim Benton, and I worked shoulder to shoulder with the San Francisco Digital Services (SFDS) team to make […]
Research and design a currently secret logistics service at IBM
My goal with the Food Trust team is to align our design, business, and user research to create an experience as innovative as it is delightfully effective.
Creating the UI for a secret blockchain service at IBM
I currently lead design research and contribute to interaction and interface design with IBM Blockchain Solutions for food safety applications.
Cross-portfolio research, design, and development
Leading the design and research on a new offering for infrastructure monitoring.
Design and research for a new key management service for IBM Cloud
In 2015 I worked on a project we called Personalized Learning on the Cloud, which eventually found its way into the then-new offering Watson Education.
Helping citizens prototype and actively build their future city
How things big and small can be made accessible through a common network and identifiable as an array of networked devices.
Atlanta’s Prima printing company hired me to optimize their e-commerce business. Within months I became an indispensable tech lead to the whole company.
Increase and improve the transparency and fairness of democratic processes and institutions at home and abroad
Driveway helps drivers find a parking space when conventional options are extremely limited, and it helps space owners capitalize on their downtime.
Plan.it is a daily organizer, streamlining teachers’ daily tasks such as registering absences, requesting teacher and testing materials, and recording notes.