I was the principal designer for Truss (and then program manager at the IRS) to create the IRS’ free tax filing solution Direct File in a massive and extremely fast-paced delivery for the 2024 tax season. In less than a year, we turned a memo into a highly anticipated product with exemplary accessibility. Initially, I was […]
Articles tagged 'prototyping'
Unemployment insurance
I led design and research for Truss with the Department of Labor to deliver a pilot project to transform the unemployment insurance (UI) experience. Our work led to a 48-minute reduction in the time to apply for benefits (and probably helped NJ’s DOL commissioner keep his job). I also conducted design and accessibility reviews of […]
KBase
I led research for and co-designed critical new functionality to the Department of Energy’s Systems Biology Knowledgebase (KBase), allowing biologists and bioinformaticians in national labs, universities, and companies to better upload and analyze data for genomics and bio-energy research, especially for metagenome analysis. Truss was hired primarily to improve product management, design, and agile software […]
Blockchain Invoicing for TradeLens
Research and design a blockchain-based logistics service at IBM
Food Trust
Aligned our design, business, and user research to create an experience as innovative as it is delightfully effective.
Blockchain service
Creating the UI for a secret blockchain service at IBM
IBM
I currently lead design research and contribute to interaction and interface design with IBM Blockchain Solutions for food safety applications.
Cloud Infrastructure
Cross-portfolio research, design, and development
Virtual server monitoring
Leading the design and research on a new offering for infrastructure monitoring.
Quantum Experience
In mid-2016, my team of five worked with IBM Q to design the in-person experience, then called the Quantum Experience, for visitors to the quantum computing facilities at the TJ Watson Research Center.
ProtoCity
Helping citizens prototype and actively build their future city
Array of Things
How things big and small can be made accessible through a common network and identifiable as an array of networked devices.
Rapid Prototyping Curriculum
Repackaging a rapid prototyping curriculum for new audiences
Waggle
Interactive environment game for learning about bees’ waggle dance
Gleanhub
What happens to unsold or just-out-of-date food? Waste. Gleanhub could prevent this by connecting businesses to hungry people.
BART Improvements
Taking the rush out of the BART rush hour
Driveway
Driveway helps drivers find a parking space when conventional options are extremely limited, and it helps space owners capitalize on their downtime.
Party Assistant
How to make ad-hoc event coordination and individual assistance for attendees to be convenient and comfortable
Commute Community
A hyperlocal social network for commuters, based on a mobile mesh network
Skill Trader
Get help! No, really. SkillTrader helps you find people with the skills you need to accomplish your goals.